By using our service you are agreeing to our terms of service outlined below.

1.1 Cleaning Schedules
We offer cleaning schedules of every 4 or 8 weeks. We aim to stick to these schedules as close as possible however we do ask for some flexibility due to poor weather conditions and other factors that may come up during the week.

1.2 Access To Your Property
If required we offer a text service so you can leave any gates unlocked ready for our visit. If access is not available when we visit we will clean the windows of the property that are accessible. We reserve the right to charge the full expected amount if no access is available.

1.3 Ending our Service
If you wish to cancel our service you can do this at any time by contacting us by email: hello@firstwindowcleaning.co.uk or by text or phone to 07871 431505

1.4 Clean Guarantee
We always aim to provide you with the very best window cleaning service. If for whatever reason you are not happy with our work please contact us within 24 hours of the clean taking place. We will look into the issue and if needed offer a free re-clean as soon as possible.

1.5 Your Data
All your information is stored on our secure databases and is not shared with any other businesses or individuals.